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Home : Privacy Policy |
PRIVACY POLICY
We are committed to protecting our
users' privacy. Keeping the information
you share with us on the Site secure and
ensuring your understanding of how we
collect, use and maintain your
information is important to us at
Donnay. We maintain physical, electronic
and procedural safeguards to protect
your information and while no data
transmission over the Internet is 100%
secure from intrusion, we have used and
will continue to use commercially
reasonable efforts to ensure the
protection of your information. We
continually assess new technology for
protecting information and, when
appropriate, we upgrade our information
security systems.
Because of its importance and to make it
easier for you to find and review it, we
have made this Privacy Statement into a
separate document on the Site. However,
bear in mind it is a part of our
agreement with you and the terms and
conditions contained in our “terms of
use” describe how and when we may make
changes to these statements and terms,
and how they become binding upon you. We
again remind you to check back here and
to our “terms of use” often to be sure
you remain mindful of the terms and
conditions that apply to you when you
use the Site.
Disclosure (General): Although your
privacy is very important to us, in this
legal and technical environment, we
cannot fully ensure that your personally
identifiable information will not be
disclosed to third parties. Please see
"Disclosure to Third Parties", below,
for more information.
Overview: This Privacy Statement is
intended to explain our privacy
practices and inform you as to:
• the kinds of information we collect
from users of the Site and how that
information is collected;
• how we use the information;
• the circumstances under which we
disclose information to third parties;
• how you can access, update or delete
any information collected about you by
us; and the mechanisms we have
implemented to protect your personally
identifiable information.
You can visit the Site and learn about
our company and its Products, as well as
certain goods and services available
from our advertisers and suppliers.
Personally Identifiable Information:
When we use the term "personally
identifiable information" we mean
information such as your full name,
street address, town or city, state, zip
code, telephone number,
instant-messenger nickname, date of
birth, e-mail address and any other
information that would allow someone to
identify you or contact you. Personally
identifiable information also includes
information about your transactions or
relationship with us, if you have been a
customer or you have provided this type
of information to Donnay. For example,
if you order any of our Products, in
addition to your name and contact
information, we will also collect and
maintain your billing address, shipping
address, Product selections, your credit
card or other payment instrument
information, your order number, and
information about your computer's
internet address and web site which may
have referred or directed you to the
Site (e.g., the referring URL). We
collect this and other information to
fill your order, to communicate with you
about your order and to send you
promotional materials.
Although we may track the numbers of
visitors to inform us on how best to
update the Site and enhance the
experience for all visitors, personally
identifiable information is not
extracted in this process. We use
tracking information on an aggregated
basis to help us operate the Site,
enhance and improve our service, improve
the look of the Site and display
advertising and marketing information.
We collect personally identifiable
information about you when you visit the
Site and input information, whether you
are registering to use the Site,
enrolling or signing up for features and
functions, participating in Promotions,
ordering or purchasing Products or in
the course of any other exchanges of
information, transactions and
activities. We may use the information
we obtain from you, including personally
identifiable information, to tailor your
experience on the Site, to display
content we think may be of interest to
you, or to let us customize what you see
when you visit the Site according to
your preferences.
Some features and functions of the Site
require you to register or obtain our
permission before you can use them - for
security, identification and marketing
reasons, among others - and as part of
that process we may ask you to provide
us with certain personally identifiable
information. In addition, during the
registration process we will also ask
you to select (or we may provide) a user
ID and password (we will allow you to
change your password, as well as any
personally identifiable information you
have given us in order to keep this
information current). Among other
things, this information helps us
securely identify you as a registered or
permitted user of those features and
functions.
Bear in mind that when you submit
information to us, it does not guarantee
that we will permit you to use any or
all of the features or functions of the
Site.
The personally identifiable information
you provide to us, as well as any
information, personal or otherwise, that
you create and which may be saved on or
in association with the Site, is used to
provide you with better service. It
allows us to save you time and money and
better understand your needs. It also
helps us help you learn more about your
preferences and those goods and services
that may be of interest to you. For
example, we track your information to
assist us in confirming and filling
orders, producing reports, maintaining
quality control, administering and
managing the Site and our business, and,
whenever it may become necessary or
appropriate, to contact you concerning
your orders, your transactions or any
other activities associated with the
Site. We may use your personally
identifiable information to advise you
of goods or services, including
Products, which may be available from
Donnay, its suppliers and advertisers.
If you are a registered user, you also
acknowledge, understand and hereby agree
that you are giving us your consent to
track your activities and your use of
the Site and its functions and features,
in connection with your registration and
use of the Site.
Cookies: We use 'cookie' technology to
collect data regarding your visits to
the Site. This data is stored in
aggregate form and is not used to
identify any particular user or
individual. We use cookies and similar
tracking technologies in a variety of
ways, including:
• keeping count of your return visits to
the Site or our advertisers' or
partners' sites;
• accumulating and reporting aggregate,
statistical information in connection
with the Site;
• determining which features users like
best; and
• saving your user ID, your password or
other information so you don't have to
re-enter it each time you visit the
Site.
Third Parties on our Site: Our Site may
contain advertisements, references and
links to other web sites and
organizations. We may also use third
parties to display or serve advertising
on the Site and our web-based
newsletters. Often these third party
advertising companies employ cookie and
web bug technologies to measure
advertising effectiveness. You should be
aware that different rules may apply to
the collection, use or disclosure of
your information by third parties in
connection with their advertisements,
promotions and other web sites you
encounter on the Internet. The use of
such technology by these third parties
is within their control and not ours,
and even if we have a relationship with
the third party, we do not control those
sites or their policies and practices
regarding your information and we
encourage you to investigate and ask
questions directly of them in this
regard.
Disclosure to Third Parties: Except as
described in this Privacy Statement,
Donnay uses good faith efforts not to
provide third parties with access to
your personally identifiable
information. We will, however, make your
personally identifiable information
available to others:
• When we have your consent (you "opt
in") to do so, in which case their use
of your information is subject to their
own privacy policies;
• When we have retained companies to
work with or on behalf of Donnay to
provide Products, goods or services that
you have requested;
• When you use co-branded services - in
which case you are giving us permission
to pass any personally identifiable
information you provide in the context
of our co-branding and marketing
relationship, back to our co-branding
partner. Their use of your information
is subject to their own privacy
policies;
• When we are compelled to do so by a
governmental agency, court or other
entity (e.g., to respond to subpoenas,
court orders or legal process);
• if we believe your actions violate any
law, regulation, our “terms of use” or
any of our guidelines for promotions,
Product offerings or any other features
or functions of the Site, or if you
threaten the rights, property or safety
of Donnay, its suppliers, advertisers,
other customers or users, or any other
party;
• as and when we, in our sole
discretion, believe such disclosure to
be necessary or appropriate to
investigate or resolve possible problems
or inquiries, to protect our business
and assets, to defend our interests
and/or to comply with our legal and
regulatory obligations; or
• in the event of a bankruptcy, or a
merger, acquisition, joint venture or
other business combination involving us.
It is also possible that third parties
may unlawfully intercept or access
transmissions or private communications.
We do not sell or market your personally
identifiable information to unaffiliated
organizations.
Some of the aggregate customer data we
collect may be shared with advertising
companies in order to enhance and
improve the operation and relevance of
the Site, but we do not give any
personally identifiable information to
them as part of this relationship. Use
of their tracking technology is subject
to their own privacy policies. For more
information about these third party
servers and how to "opt out" of the ad
serving cookie, please click here.
Communications from Us: If you provide
us with your e-mail address, we may
occasionally send you an e-mail. You may
"opt out" of receiving e-mails from us
by going to the DonnayUSA.com website and
(1) unregistering your account, or (2)
changing your newsletter subscription
choices via the link.
Summary: Our privacy guidelines are
designed to ensure that we:
• collect and use your personally
identifiable information only as
necessary to deliver high quality
service, to administer our business and
to let you know of goods and services
that are available from our family of
companies;
• protect the personally identifiable
information the Site's users share with
us, maintaining strict standards of
security and confidentiality. In this
regard we even limit access by our own
employees to those individuals who are
trained and advised in the proper
handling of such information and any
employee found violating our standards
of security and confidentiality will be
subject to our disciplinary processes;
• not disclose your personally
identifiable information to any external
organization, except as we have
described in this Privacy Statement or
unless we have previously obtained your
consent ("opt in");
• require any other organization that we
retain or engage to provide services for
us, to conform to our privacy standards
and to allow us to audit them for
compliance;
• exchange information about you and
carry out credit approvals or checks
necessary for your purchases of Products
from us, to prevent fraud and any other
activities we may be required to monitor
and report under applicable laws and
regulations; and
• make every effort to keep your
personally identifiable information
complete, up to date, and accurate based
on the information you provide us. Our
Site provides a convenient and easy to
use mechanism to allow you to access and
update the personally identifiable
information you give us.
You may "opt out" of receiving e-mails
from us via the link on the website.
Questions: If you have questions about
our Privacy Statement, you can go
directly to our Frequently Asked
Questions section, which we hope will be
helpful and is designed to answer many
of your questions. If you still cannot
find the answer to a question related to
our Privacy Statement or if you do not
understand any of our information about
how we collect, maintain, use or share
your personally identifiable
information, you may contact us directly
by webmaster@donnayusa.com. Because we
receive such a high volume of e-mails
and communication, please do not use
this particular form or e-mail address
for anything else, because we will not
be able to respond if your question does
not relate to our privacy statement.
Sole Statement: This privacy statement
is the sole statement of Donnay’s
privacy policy with respect to the Site,
and no summary, restatement or other
version thereof, or other privacy
statement or policy, in any form,
including, without limitation,
machine-generated, is valid.
Copyright Donnay Ltd. 2010 All Rights
Reserved. |
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