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Home : Donnay's Demo Program |
DONNAY'S DEMO PROGRAM: FEEL THE
LOVE -
DEMO NOW!
Here at Donnay, we offer the first
tennis manufacturer demo program for
anyone across the United States. You can
easily demo up to 3 of our racquets and
keep them for up 3 weeks because we are
confident that you will love them.
That’s the longest “test drive” in the
business.
Donnay ’s X-Dual Silver, Gold and
Platinum models, the X-P Dual and X-P
Dual Lite frames, and our recently
introduced the Pro One and Formula
racquet lines all have Donnay’s
patent-pending and high-tensile-strength
XēneCore™.
Each of our frames has multiple layers
of XēneCore™ tubing on the inside of the
hoop that further fortifies the frame
and eliminates the loss of energy on
ball contact. Since more energy is
retained on the strings it provides an
additional boost of power, comfort,
control and stability.
What is the cost to demo Donnay
racquets?
You have the ability to demo up to 3 of our
racquets for shipping charges only.
The shipping costs that you will incur
is $14.95 for the pre-paid UPS return
shipping label + outbound shipping
method chosen to ship to you, either
$14.95 for standard shipping or $34.95
for expedited shipping.
Example 1: Demo 1 Racquet for
$14.95 + $14.95 Standard Shipping =
$29.90
Example 2: Demo 2 Racquets for
$14.95 + $34.95 Expedited Shipping =
$49.90
Example 3: Demo 3 Racquets for
$14.95 + $14.95 Standard Shipping =
$29.90
How long before I receive my
racquet?
If you chose our standard
shipping, the racquet(s) will take 3-5
days + handling time to reach you. If you chose our
expedited shipping, the racquet(s) will
take 1-2 days + handling time to reach you.
Our normal handling time is 48 hours.
Note: Because our demos may need
servicing prior to being shipped out, we
can not guarantee to ship out your
racquet(s) in the same time frame as new
product purchases. However, we strive to
get the racquet(s) shipped within 48 hours
from purchase date.
How long can I keep the racquet?
We offer a 3-week demo period on all of
our racquet(s). This means that you get
to keep the racquet for a full 3 weeks.
If you receive the racquet(s) on Monday,
you must ship the racquet back the
Monday that is 3 weeks from the original
Monday.
How do I return my racquet(s)
back to Donnay?
In every demo package, we will provide
you with a pre-paid UPS return label
that you can adhere to the original
packaging. You can then drop off
the package to any staffed UPS station
or give it to any UPS driver.
Note: You must return the racquet(s)
using the pre-paid UPS return label to
guarantee insurance, tracking and proper
return of the racquet(s). You will be
responsible
for providing other tracking information
if returned using another shipping
method.
What if I don't return my
racquet(s) after my 3-week demo period?
If we do not receive receipt that your
package was shipped back to us after
your 3-week demo period, our staff will
automatically charge your credit card for the
full retail price, less the original
$14.95 return shipping label ($229.95 - $14.95 = $215.00).
How do I begin demoing Donnay racquet(s)?
Under the Categories section of the
navigation bar to the left of this page
you will see a category called "Demo
Program." Click on that link or
click here
and you can then choose to demo 1, 2 or
3 racquets. You will then be able
to choose any of our racquet(s) to demo
and give us two separate grip sizes. (We
ask for two grip sizes to get the exact
or closest grip size possible)
Donnay Demo Program is only
available in the 48 Continental US
States. Any demo orders that are
international or outside the continental
US will be canceled. |
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